About payments
-
What are the available payment methods for Pastela Plus?
You can pay for Pastela Plus through the Pastela app or the website...
-
When will I be billed for Pastela Plus?
Upon first registration:You will be billed the monthly fee for your...
-
What should I do if my payment fails?
If your payment fails, update your payment method to a valid option...
-
How can I restore in-app purchases?
You can restore your purchases by following these steps. Open the ...
-
What should I do if restoring purchases fails?
The failure to restore purchases could be due to one of the followi...
-
Are there additional charges or refunds when switching plans?
This depends on whether the new plan is higher or lower in price. S...
-
Can I get a refund if I cancel my plan?
Unfortunately, once payment has been made, we are unable to offer c...
-
I've canceled my plan, but I'm still getting billed
There could be a few reasons for this. Billing delays from your cre...
-
Can I use Pastela for free?
Yes, Pastela can be used for free. To use cloud features, you'll ne...