About Pastela Plus

What is Pastela Plus?
Pastela Plus is a paid subscription plan that allows you to get eve...
Where can I sign up for Pastela Plus?
The steps differ depending on your payment method. For in-app purch...
Where can I check the plan I'm currently subscribed to?
You can check your current plan in the Pastela app or on the websit...
Where can I change my plan?
The steps differ depending on your payment method. For in-app purch...
When will my plan change take effect?
The timing depends on whether the new plan's fee is higher or lower...
Will the validity period change if I switch plans?
For in-app purchases, the validity period will only reset to the da...

See all 13 articles

What is pixiv Premium?
pixiv Premium is a paid subscription that lets you enjoy pixiv and ...
What perks do I get in Pastela with pixiv Premium?
When you log in to Pastela with a pixiv account that has an active ...
What happens in Pastela if I cancel pixiv Premium?
If you cancel pixiv Premium on the pixiv account linked to Pastela,...
I have pixiv Premium, but I can't use Pastela Plus features
Please check the account you are logged intoMake sure the pixiv acc...
How can I check if my logged-in account is subscribed to pixiv Premium?
If the pixiv account you have linked to Pastela is subscribed to pi...

What are the available payment methods for Pastela Plus?
You can pay for Pastela Plus through the Pastela app or the website...
When will I be billed for Pastela Plus?
Upon first registration:You will be billed the monthly fee for your...
What should I do if my payment fails?
If your payment fails, update your payment method to a valid option...
How can I restore in-app purchases?
You can restore your purchases by following these steps. Open the ...
What should I do if restoring purchases fails?
The failure to restore purchases could be due to one of the followi...
Are there additional charges or refunds when switching plans?
This depends on whether the new plan is higher or lower in price. S...

See all 9 articles

What can I do with cloud features?
Quick automatic backups of your canvas data to the cloud Your canv...
What can I do with Pastela Cloud for browsers?
Pastela Cloud is a service that lets you manage canvas data uploade...
How can I save canvas data to the cloud?
To use cloud features, you need to log in with your pixiv account.Y...
Where can I view canvas data stored in my cloud storage?
You can view the canvas data stored in your cloud storage on...・The...
How can I increase my cloud storage space?
You can increase your available storage space by...Upgrading your P...
How can I restore a previous version of my canvas?
If you're using Pastela's cloud features, you can look at your canv...

See all 11 articles

What is the qualified invoicing system (QIS)?
The QIS is allows entities who fall under the requirements of the c...
Where can I issue an invoice for my Pastela Plus subscription fee?
This depends on your payment method. For website payments (Pastela ...