If your payment fails, update your payment method to a valid option.
The steps differ depending on your payment method.
For in-app purchases
For website payments
For in-app purchases
Follow these steps to update your payment method.
- Open the Settings app on your iPad
- Tap your username
- Tap Payment & Shipping
- Tap Add Payment Method and register a new payment method.
- In the list of payment methods, tap Edit to remove outdated ones
For website payments
Follow these steps to update your payment method.
- Open the Settings page on the Pastela Cloud website
*Make sure you're logged in with the pixiv account linked to Pastela Plus - Click Change/register payment method
- If prompted to log in, use the same pixiv account you used to log in to Pastela Cloud
- Click Register card to add a new card
- To remove an outdated payment method, click Delete next to it in the list
*Follow the same steps to update your card information