App troubleshooting

This message appears when your device's memory usage exceeds a cert...

We sincerely apologize for the inconvenience. Please try launching ...

If your app is lagging, please try the following. Free up some spa...

Unfortunately, uninstalling the app will delete any canvas data not...

If you find that your canvas data is missing when you open the app,...

If you're unable to open canvas data in the app, you can restore a ...